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Open your Privacy Policy in plain terms

Live Roulette, Wild Fruits, Football Strike and Crash Game sit behind one account, so this Privacy Policy explains the data we collect when you create, verify, fund and…

Account data useCookie choicesUPI privacy contextPaytm and PhonePe records
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a1satta Open your Privacy Policy in plain terms
CONTACT ROUTES

Check your privacy contact paths

Privacy questions need a clear route, not a hidden form. Use the contact paths below when you want to ask what data we hold, correct account details, challenge a payment record, or…

Privacy email Write to [email protected] with the mobile number or email linked to your account, the privacy request type, and any payment reference you want us to check. Do not send card images or passwords.
Live chat handoff Start with live chat when your privacy issue is tied to account access or a recent UPI, Paytm or PhonePe entry. The team can route the case to the privacy desk after ownership checks.
Account correction request If your name, mobile number or email is wrong, ask for a correction from the account area or by email. We may need a document check before changing data used for verification.
DATA CONTROLS

Browse how we handle your data

Our Privacy Policy is written around the real account journey: joining, signing in, setting payment routes, contacting support and asking for changes later.

Account data

We collect details you provide during account creation, such as name, mobile number, email and login credentials. We use them for access, verification, support replies and matching account actions to the right person.

Payment references

UPI, Paytm, PhonePe and Google Pay records can include transaction IDs, timestamps and status messages. We use these details to reconcile wallet activity, handle disputes and meet record duties under applicable law.

Cookie choices

Cookies help us remember sessions, measure page errors and protect sign-ins. You can adjust browser cookie settings, though some account functions may need session cookies to keep your login secure.

Security logs

We keep device, IP, browser and sign-in data to detect unusual access, prevent account misuse and investigate support cases. These logs are restricted to teams that need them for safety work.

Data retention

We keep personal data for as long as needed for account operation, payment records, dispute handling and legal duties. When retention is no longer needed, we delete or anonymise records on a scheduled basis.

Change requests

You can ask us to correct, access or remove eligible account data. Some records may need to remain where law, payment reconciliation or fraud prevention requires continued retention for a defined period.

Ask about Privacy Policy rights

The answers below cover the privacy choices you are most likely to need after opening an account, making a payment or contacting support. They explain how we use data, when we share it, how you can ask for changes and what happens when a request touches records that we must keep for legal or payment reasons.

It covers account details, contact data, device logs, cookie data, support messages, payment references and verification records connected with your account. It also covers privacy requests you send to us through email or chat.

We keep payment references to match transactions to your wallet, check failed or delayed entries, investigate disputes and meet record duties. These records are not used to sell your data or expose your private payment history.

Yes. Send a request to [email protected] with the email or mobile number linked to your account. We will verify ownership before sharing account data, because privacy replies must go only to you.

Ask for a correction through the account area or the privacy email. We may need proof before changing details used for verification, payments or account recovery, so the record stays accurate and secure.

We share data only when needed for payment processing, security checks, support tools, hosting, legal requests or services you ask us to provide. Each partner receives only the data needed for that purpose.

Retention depends on the data type and the reason we collected it. Account, payment and security records may be kept for legal, dispute and safety needs, then deleted or anonymised when no longer required.

Access and eligibility depend on local law and are available where local law permits. If a legal rule affects your account, we may need to retain certain records while limiting activity according to that rule.

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